Terms & Conditions

Terms & Conditions

Effective Date: 1 May, 2025

Company Name: Smart Tour Travel

Website: smart-tour-travel.com

These Terms & Conditions (“Terms”) govern your use of the website and services offered by Smart Tour Travel. By visiting, accessing, or using this website, or by making any booking, you agree to comply with all terms, policies, and legal obligations outlined below. Please read these Terms carefully before proceeding.

1. Acceptance of Terms

By using our website or services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please discontinue use immediately.

2. Definitions

• “Company”, “We”, “Us”, “Our”: Refers to Smart Tour Travel.
• “User”, “You”, “Customer”: Anyone who accesses or uses this website or makes a booking.
• “Service Provider”: Third-party vendors, including airlines, hotels, insurance companies, transportation partners, and tour operators.
• “Services”: All travel-related services and features listed on our website.
• “Booking”: Any confirmed order or reservation made through our platform.

3. Scope of Services

Smart Tour Travel functions as an online travel platform offering:

• Flight and hotel reservations
• Car rental and transportation bookings
• Holiday packages and itinerary planning
• Travel insurance options
• Customer support and assistance

We act solely as an intermediary between you and the service providers. All bookings are fulfilled according to the respective provider’s terms and availability.

4. User Responsibilities

• Users must be at least 18 years old to make bookings.
• You agree to provide accurate, complete, and updated information.
• You are responsible for safeguarding your account credentials.
• You agree not to misuse, damage, or attempt unauthorized access to the platform.
• You agree to make payments using legitimate and authorized methods only.

5. Bookings & Payments

A booking is confirmed only when:

• Payment has been successfully processed, and
• You receive an official confirmation email or receipt.

Prices may vary based on availability, currency fluctuations, and provider changes. We do not guarantee prices until the booking is confirmed.

6. Cancellations, Refunds & Modifications

• All cancellation and refund requests are subject to the policies of the respective service provider.
• Administrative or processing charges may apply in certain cases.
• Refund amounts depend on provider rules and the timing of your request.
• Some fares or services may be strictly non-refundable.
• Special exceptions (medical emergencies, natural disasters, etc.) may apply based on documentation.

For complete details, refer to our Return & Refund Policy.

7. Travel Documentation & Compliance

You are solely responsible for ensuring that you possess valid and required travel documents, including:

• Passports
• Visas
• Travel permits
• Medical or vaccination certificates

Smart Tour Travel is not responsible for delays, rejections, or travel interruptions due to incomplete or invalid documents.

8. Limitation of Liability

As an intermediary, Smart Tour Travel is not liable for any losses, damages, cancellations, delays, or service failures caused by third-party providers. This includes:

• Flight delays, cancellations, or schedule changes
• Hotel overbookings or property-related issues
• Transport or tour disruptions
• Force majeure events (weather, strikes, political instability, pandemics, etc.)

Our liability is limited to the maximum extent permitted under applicable law.

9. Privacy & Data Protection

We respect and protect your personal information. All data is handled according to our Privacy Policy. By using our services, you consent to the collection, processing, and use of your information as described therein.

10. Intellectual Property

All website content—including text, graphics, images, logos, icons, and design elements—is the property of Smart Tour Travel or its licensors. You may not copy, modify, publish, or distribute any material without prior written permission.

11. Updates to These Terms

Smart Tour Travel reserves the right to update or modify these Terms & Conditions at any time. Updates will be posted on this page, and your continued use of the website indicates acceptance of the revised terms.

12. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of [Insert Country/State]. Any disputes will fall under the exclusive jurisdiction of the courts in that region.

13. Contact Information

If you need clarification or have questions regarding these Terms & Conditions, please contact us:

Email: info@smart-tour-trave.com
Phone: +1 (866) 374-5242
Address: PO box Birmingham Rd, Birmingham, NJ